TICKET INFORMATION

BOOK YOUR TICKETS IN ADVANCE ONLINE

We know we’ve said this a couple of times already, but, you know, some people just don’t listen!

Booking in advance means you guarantee your preferred show time and save yourself time and effort.

PURCHASING TICKETS AT THE VAULTS

If you’re intent on paying up to 20% extra you can, of course, purchase tickets at the Vaults when you arrive, we’re very happy to oblige! When you visit the Box Office you will be able to book a show time. You should then return to the Vaults at the allotted time to begin your experience.

Please understand that while we’ll do everything that we can to get you into the show time that suits you, this might not be possible due to the number of people already booked into particular shows. But the earlier you arrive, the better your chances. And if you have a discount or voucher please make sure you tell us before booking so that we can honour it, once the tickets are printed unfortunately there’s not much we can do.

ENTERING AT ‘MY SHOW TIME’

When you get here you’ll enter through the Main Lobby and go directly to our pre-show area where you’ll need to wait for a few minutes until it’s time for your show to begin. From there we’ll guide you to the elevator in order to gain the full Vaults experience.

HOW DO I MAKE A GROUP (10+) BOOKING?

We really do believe in ‘the more the merrier’ here at the Vaults, so if you’d like to book your group in for a show click here or call our Box Office on 01 - 541 1485

ARE TICKETS REFUNDABLE?

Sorry, but all tickets purchased are non-refundable and must be used on the date and time specified. For full terms and conditions just click here.

I HAVE PRE-BOOKED TICKETS ONLINE – WHAT DO I DO WHEN I GET THERE?

Okeydoke, well done you. Arrive at the Show Time indicated and present your ticket to one of our door staff and they’ll direct you to where you need to go.

Just a quick word of warning – if you don’t arrive within your allocated show time you may be in for a bit of a wait for the next available show. Obviously in busy periods we can’t guarantee immediate entry if you arrive late.